Common questions

The extension icon is grey / inactive

You’re not signed in, or your account isn’t in an active tenant. Click the icon, sign in, and confirm with your admin that your account is a member.

Detection is tuned per organization. Ask your admin what categories are enabled, and confirm the extension is signed in and up to date.

The portal is admin-only. If you signed in via SSO, you join as a User — ask an admin to promote your account.

Use the Forgot password link on the sign-in page. Password changes are self-serve via the emailed reset link.

The guard inspects prompts to protect them, and logs detection metadata, not prompt content. See How detection works.